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If you have any questions please call (602) 920-1337
How do I change quantities or cancel an item in my order?
Click the "
My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "
Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
My order never arrived.
Click the "
My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Customer must notify us by phone within 7 business days of delivery if any item is missing from shipment. If item is missing from shipment and customer notifies us within 7 business days item will be replaced and Schmidty Racing will cover cost to ship missed item. After this window closes, missing item will not be replaced. It will then be the responsibility of customer to pay for replacement of item and shipping cost.
My product is missing parts.
Customer must notify us by phone within 7 business days of delivery if any item is missing from shipment. If item is missing from shipment and customer notifies us within 7 business days item will be replaced and Schmidty Racing will cover cost to ship missed item. After this window closes, missing item will not be replaced. It will then be the responsibility of customer to pay for replacement of item and shipping cost.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
